About 34% of Gen Z shoppers believe that the majority of online stores are untrustworthy.
Overuse of large promotional banners and popups doubles the number of customers who don’t trust a website.
Modern website design and quality seals (related to products) improve website trustworthiness. Together, they can improve the number of people who find websites trustworthy by 30%.
In open-ended questions, one of the most crucial trust factors that were frequently mentioned was Information.
Author’s Bio: Casimir Rajnerowicz, A chatbot designer and conversational marketing expert. He loves popularizing chatbots among business owners and blogging about new technologies. When he is not helping others optimize their lead generation strategies, Casimir enjoys math puzzles and programming.
Prevent Negative Emotions Towards Your Brand by Improving Its Online Reputation