How Technology Helps Us Receive Better Customer Service
Remember when you tried to reach your service provider’s call center and you kept hearing a busy signal at the …
How can Call Centre Quality Assurance Enable Managers to Focus on Business Improvements?
Businesses are always on the lookout for ways to improve their productivity. This is especially important as your customer engagement …
Factors To Consider When Looking For A Tech Company To Hire
It is a known fact that most businesses are dependent on computers and the internet, with this, hiring a tech …
Getting a US Toll-Free Number? Here’s How!
Most of the users in the US would try to change the brand of the products they are using for …
5 Tips for Making Life Easier for Your Customer Service Team
Having a customer service team is a vital part of any business. They’re the go-to point of contact for customers …
The Future of Call Center: 14 Must-Know Statistics and Trends
The Future of Call Centers The business process outsourcing (BPO) industry is one of the most lucrative sectors in the …
5 Ways To Retain Your Customers
Retain Your Customers Customer retention is one of the key factors when it comes to running a successful business. The …
How Focusing on Customer Service Can Boost Company Revenue
You have probably heard the saying “the customer is always right”, and although this is not always the case, it does …
6 Ways on How to Make Your Food Delivery Business More Accessible
Are you starting a food business? Do you wish to make it more accessible? You should know the tips needed …