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How To Stop iMessage When You Have Shifted To A New Phone

stop imessage

Deactivating iMessage on your iPhone before buying a new non-Apple smartphone is strongly recommended, but if you forget to do so, and if you find out friends and family keep saying you aren’t receiving their messages, here’s how you can stop iMessage without contacting Apple customer care, after buying a new non-Apple smartphone!

stop imessage

Apple’s iMessage is a great complementary messaging service to standard SMS texting on iOS. It works seamlessly across iPhone, iPod touch, iPad, and Mac. People and their friends and families who are deeply entrenched in the Apple ecosystem genuinely enjoy its perks.

Yet iMessage is never going to be the all conquering text messaging service of the world because of the very reason that it works on Apple devices. Cross-platform services like WhatsApp and Facebook Messages is where the world is shifting and maintaining their communication.

There is one particular issue with iMessage that was surprisingly unresolved until today: when you shift to a new non-Apple smartphone (an Android or a Windows Phone, usually), iMessages sent from other iPhones to your phone would basically live in an eternal state of limbo. They would be sent from the sender’s perspective, but you can never see them since you do not have an Apple device!

You could deregister iMessage by calling Apple customer care, but that was just too much extra effort. Thankfully, Apple has launched a simple, two-step tool to stop iMessages when you have shifted to a new non-Apple phone, and you don’t have access to your iPhone.

How To Deactivate iMessage When You Shift To New Non-Apple Smartphone

  1. Go to Apple’s Deregister iMessage tool webpage.
  2. Scroll down to ‘No longer have your iPhone’.
  3. Select your country, and then enter your phone number (in use on your current phone)
  4. Click on ‘Send Code’
  5. Check your current phone for a text message containing a 6-digit code.
  6. Enter the 6-digit code in the ‘Confirmation Code’ input form.
  7. Click on ‘Submit’

That’s it! Your iMessage has been deactivated. Any message sent from a friend or family’s iPhone will now be sent over normal SMS.

I recommend iPhone users to manually disable iMessage from Settings > Messages > Turn iMessage Off. This web-based method of deregistering iMessage doesn’t work in all countries of the world, such as India. As such, people from unsupported countries would still have to go through Apple Customer Care!

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