A business cannot become successful by fulfilling the customers’ needs only. Instead, the key is to ensure that your employees are happy and satisfied with the work. The problem is that companies often focus on what they do but forget who is doing it and how.
What is ‘happiness’ at the workplace? Patrick Lencioni explains it in three ways; you feel your presence in the company matters, your work impacts you, and you are progressing. When employees feel happy, they can play a significant role in the company. So it isn’t just about their job satisfaction – but also about how it impacts the work that you are doing.
So let’s learn how happy employees can do it and why it is essential to ensure employee satisfaction long-term.
When employees are satisfied, they are likely to be more committed to their work. They will know the importance of their work and how it adds to the company and business success. They are engaged in their tasks, and their work matters too. A happy employee’s commitment to the company is often deep-rooted. They want to get involved in meaningful work despite many challenges.
Happy employees are more likely to bring innovation to their work and the organization. When they are happy, they enjoy doing their job and being a part of the company. They focus on their work and always find better ways to complete it. As a result, the meeting room discourse is louder, more creative, and more worthy. A happy employee will always try to make lasting impressions before investors, potential clients, and other stakeholders.
Have you ever had a job where you felt genuinely happy? Or have you been so miserable at the workplace that you felt like quitting? In both cases, the common thing is how we start feeling towards the company and how our performances are affected. The same goes for the employees you have working under you.
In simpler words, we work harder when happy and content with the organization’s management. Research shows that happiness can increase employee productivity to 12%, referring to better and more effective performance.
In an organization, the leaders are also the employees. The connection between leadership and happiness is quite apparent. When an employee is happy with their job, they are more optimistic and confident in their sphere of influence at the workplace. It suggests that happy employees make happy teams.
When they are more loyal, productive, and committed to the company, they will be able to foster the same things in their teams. In addition, a happy employee will inspire fellow workers to a vision and purpose, thus making a great leader.
Positive Workplace and Culture
Have you ever come across a colleague who is always badmouthing about your organization? Ever wonder how they are impacting the team members? Unfortunately, we often see such employees ruining the workplace culture and spreading negativity, even the things where the company is benefitting the employees.
Happiness is infectious. A happy employee can be a source of positivity in the organization and an energy booster. Likewise, pleasant company culture highly affects an employee’s satisfaction levels.
Unsatisfied employees quit the company as soon as they get a chance. Some may leave for a better or high-paying job, while others may leave without knowing where they will go next. An unhealthy job or a toxic workplace culture is a significant aspect of job retention. On the other hand, the employee turnover of happy and healthy organizations is usually low. Therefore, there isn’t any restrain on the company to frequently utilize its resources on hiring and training processes.
Less Chance of Burnout
Suppose an employee is happy with their work and their workplace. In that case, there is a better chance of physical and mental satisfaction for them. They won’t feel overworked and pressured if they have empathetic managers, supportive supervisors, and a manageable workload. A happy employee is not physically tired and remains content with their surroundings in all such conditions. On the other hand, a burnt-out employee may get sick more and not perform well. As a result, it eventually impacts the company’s success.
If you are a manager or a company leader, how often do you come across the customers directly? Seldom. The employees, meanwhile, deal with them daily. So, if an employee is unhappy, how well will he handle the clients and customers? The formula is simple. Whoever is happy will make others happy.
Happiness becomes more critical when the employees have direct contact with the customers. A happy worker will be more polite, thus leaving a lasting brand impact on the customer.
Increase in the Profits
It has become evident that a satisfied employee can make or damage an organization’s culture and business operations. It is because the employees will work harder, bring new things to the table, take extra effort to deal with and mitigate the challenges, and inspire others.
All these things lead a company to success, therefore generating higher profits. Of course, we are not implying that a significant change happens suddenly, but some employee benefits are sure. For example, a Gallup study shows that positively engaged business units can produce 21% more profits.
So, how to keep your employees happy? Should you pay more? Should you give them more leaves? Should you take them to trips, dinners, or other recreational activities? Should you mentor them? Yes, but there is a lot more.
As a manager or a business owner, it is essential to recognize every team member and their efforts. Appreciate them and keep a door of honest communication open to all. Make them feel they are part of the big picture, i.e., the company’s success is dependent on them. Improve your workplace culture and encourage everyone to be positive, including yourself.
The business world has progressed a lot. As the companies are changing, the priorities of the employees are also evolving. A staff member whose loyalty could be bought off with the money now believes in other things and can always find someone who can pay more.
It has become increasingly important to step back a little, look around, and ensure that your employees are happy in your company. It benefits them and has long-term advantages for the organization as well.