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Is Your Organization Prepared To Measure Incident Response?

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In today’s digital age, cyber-attacks are a regular part of life. In fact, as our world becomes increasingly interconnected and digitized, the frequency and severity of these attacks are only going to rise. As a result, it has never been more critical for organizations to have robust incident response plans in place. In fact, IT security incident response management has recently been recognized as one of the essential elements in an organization’s overall security program. 

What Is Incident Response?

Incident response is a process that a business or organization uses to combat a security incident, whether a data breach or a cyber-attack.It’s a series of steps that includes identifying the risk, developing and testing an incident response plan, and implementing the plan in an actual attack. In large organizations, incident response teams are often required to work around the clock to investigate and respond to attacks.

Here are some of the most important things to consider as you develop a plan for your organization:

Incident Response Plan Basics 

Incident response plans often have a set structure, but it’s flexible. That being said, there are some essential elements that every business should include. For example, a business should have a list of initial contacts that includes the names and contact information of the first people notified if an incident occurs. It should also include steps for dealing with different types of incidents. Every serious business should also make sure their incident response plan is regularly tested and updated to make sure it’s ready to go in the case of an actual cyber-attack.

Incident Response Strategy

Incident response planning should be integrated with your overall security strategies. That means businesses should also work to anticipate and prevent incidents before they happen. For example, suppose one of your employees is about to send an email message containing confidential information accidentally. In that case, it may be worthwhile for you to train your employees to take extra precautions when submitting emails on company email systems. Incident response teams can also serve as a sort of “early warning system,” helping you detect and prevent incidents before they occur.


As a business gets more serious about its incident response plan, its staff will likely need to learn more about cyber-security concepts. For example, employees should be trained to recognize suspicious emails and take action if they see any. They will also need to learn what data is important to the business and how it should be handled in different scenarios. For example, a business may need to train other companies or even other government agencies in some cases.

Risk Assessment

Businesses can avoid a lot of problems by simply identifying their risks early on. That means conducting a thorough risk assessment that determines which kinds of security incidents are most likely within your organization. You can then smartly allocate resources for preventing these kinds of attacks while taking the necessary precautions when you cannot prevent them from occurring entirely.

Common Challenges That Businesses Are Currently Facing When Building An Effective Incident Response Plan. 

 IT Workforce Shortage

The need for qualified IT personnel should not be underestimated.  Unfortunately, many businesses operate under the assumption that any employee can adequately respond to a cyber-attack if appropriately trained. But the reality is that the right staffing levels are essential if you want your plan to succeed. It’s not enough to simply hire or train someone familiar with computer terminology or even someone who has some free time on his hands. Your staff must have the requisite skills, and they must come from within your company, especially if you are dealing with a quick-paced attack scenario.

Lack Of Training

Another common problem that commonly arises after a cyber-attack is a lack of proper training among staff members. Ensure to provide employees with specific training in emergency response procedures if you want any hope of setting up an effective response team in the event of an incident. Otherwise, you may find your business in a state of chaos when it’s necessary to respond quickly to an attack or data breach.

Workflow Difficulties

Another big obstacle that typically gets in the way of effective incident response planning is the logistical challenges of utilizing a workflow. In some cases, it can be challenging to connect all of your offices and departments with an integrated system that allows them to respond effectively to an attack or data breach. The reason is simple: it’s difficult for a business’s IT team or security personnel to follow a detailed plan if they don’t have a clear idea of what each step entails and how it should be implemented.

So, before you start building out your response plan, it’s essential to consider the current workflow of different departments and offices and what you will need to do to make everyone as effective as possible as the situation progresses.

A cyber-attack can be a severe and devastating event. When the security and IT teams don’t have a well-developed response plan, it can leave their organization vulnerable to potential data breaches and potentially damaging attacks. That’s why it’s essential to take the time now to build a solid, comprehensive plan for reacting to an attack or data breach as soon as possible.

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