The global pandemic has pushed most businesses to start migrating their workforce from their offices to their homes. For business owners, it can be quite challenging to communicate efficiently and also to keep employees and management productive and motivated. Organizations need to learn to embrace this new lifestyle to get the best results from their staff. But how do you keep your team operating during such a difficult time?
Be sensitive to your employee’s needs
The emotional needs of your employees are most likely going to increase in the current situation, people are worried about losing their jobs, not working enough, being furloughed or simply feeling isolated. As a business owner, it’s essential that you meet your staff’s needs by encouraging open discussions via video or phone calls. Always make sure that you communicate with your employees but also push your management to do the same as you may not have time to do it all yourself.
Check-in with your suppliers
It’s important to remember that your clients and your suppliers are most likely suffering too. Therefore, make sure you keep in touch with them via mail, social media, or even phone. If you own an online business, it’s even more crucial to offer a good service and hence to use experienced courier companies which can be found with experts such as Parcel2Go. If you can afford it, maybe try to offer a discount to your most loyal customers or clients to show your dedication and avoid losing them completely.
The right technology
Make sure that all of your employees have access to a decent internet connection so they can work efficiently but also do video conference calls, or upload/download large files. Allowing your staff to take their set up the home could be a lifesaver for some of them, not everyone has the resources to purchase a new office chair or a computer capable of handling heavyweight software. Having an IT team is essential during this crisis as they’ll be able to tackle different issues you and your employees may have.
While it may be challenging to work from home, there are still ways to keep your business afloat. Open communications, resourcefulness, and creativity are essential to make it work. You may end up being surprised by how well your business is doing, how many clients are coming in, and how much money you’ll make.