iPad, iPhone, News

Apple Issues Fix for Error 53

fix for error 53

Fix for Error 53

Certain users who have had their iPhones repaired by third-party technicians have been facing issues that have left their devices permanently unusable.  These were the users who had the Touch ID on their iPhones repaired by some technician who had not be authorized by Apple itself, after which they updated the iOS on their devices to the latest version. Now they say that their phone has been bricked which means that the phone has lost all functionality. The problem is called error 53.

Certain users who have had their iPhones repaired by third-party technicians have been facing issues that have left their devices permanently unusable.  These were the users who had the Touch ID on their iPhones repaired by some technician who had not be authorized by Apple itself, after which they updated the iOS on their devices to the latest version. Now they say that their phone has been bricked which means that the phone has lost all functionality. The problem is called error 53.

On Wednesday, Apple issued a newer version of iOS 9.2.1 which is its current mobile operating system. This release comes as a fix for users who had their phones rendered unusable. The software patch will not be available for download and it has the build number number 13D20. It is usable for the iPad Mini 3 and above, the iPad Air 2 and iPhone 6. TechCrunch reports that the patch will restore functionality to the phones but will not re-enable Touch ID until the device is serviced by Apple itself.

“Some customers’ devices are showing ‘Connect to iTunes’ after attempting an iOS update or a restore from iTunes on a Mac or PC. This reports as an Error 53 in iTunes and appears when a device fails a security test. This test was designed to check whether Touch ID works properly before the device leaves the factory. Today, Apple released a software update that allows customers who have encountered this error message to successfully restore their device using iTunes on a Mac or PC. We apologize for any inconvenience, this was designed to be a factory test and was not intended to affect customers.” Apple said on their website. “Customers who paid for an out-of-warranty replacement of their device based on this issue should contact AppleCare about a reimbursement.”

The Guardian reports that iFixit’s Kyle Wiens thinks the issue may stem from Apple devices only being compatible with genuine parts. If the phone detects that any of the original components are missing then the error 53 message arises. An Apple spokeswoman expounded on this issue noting that the main function of the error 53 message was to provide protection against possibly malicious components not directly sourced from Apple.

We have published articles on this subject earlier. Please see the following posts for more background on this subject:

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