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5 Things You Should Know Before Starting A Healthcare Business

Health plan displayed on tablet, Healthcare Market Research, medical equipment

Starting a private medical practice is an exciting career opportunity. That is a chance to contribute to the healthcare system and your community.

However, it is not all roses.

For your healthcare business to be successful, you first need to have a clear plan and break it down into manageable steps.

Here are a few things to have in mind.

1. Perform Market Research

Analyze the specific healthcare requirements and needs in your region before starting a business.

Now, you can perform market research in many ways.

For starters, you can do it on your own. Look at the local healthcare companies offering similar products and services. Say I want to start an ultrasound imaging practice. A simple Google search would help me find providers of ultrasound imaging near me. That is how you identify your competitors.

Analyze what your rivals do, what audience groups they target, and what marketing tactics they use. That helps you understand your market and identify gaps in existing healthcare services that may give you a competitive advantage.

Second, you can purchase expert market research data. If you do not have time, resources, and tools to conduct market research on your own, that option will save you a lot of time. The only drawback of buying existing market research data is that it may not provide insights into the particular geographic region or market.

Finally, you can hire a research firm that will analyze the market and create reports about your specific customer base. From customer interviews to reporting, the third-party company will do the legwork for you.

2. Hiring the Right People

Once your find funding solutions for your healthcare business, you are ready to hire your team.  However, that process is easier said than done. To surround yourself with the right people, plan your hiring process strategically.

Post job ads on social networks and niche job boards

Apart from mainstream sites like Indeed or Careerjet, you can also leverage healthcare business listings, such as Health eCareers, CareerVitals, Healthcare Source, and Healthcare Jobsite.

Invest in recruiting software.

It helps you track applicants and automates many repetitive aspects of the hiring process, such as candidate screening or interview scheduling. With these tools, you can set up a referral system, through which you can reward your current employees for bringing in new staff members. Or, you can use automated analytics and reports to make data-driven decisions.

Be aware of the existing skills gap

To attract more candidates, consider raising the minimum wage, providing regular employee training and development, and recruiting recent college graduates.

3. Purchase the Right Equipment

Equipping your staff with the right tools can be a good starting point. Apart from purchasing inventory and medical equipment for your business, allocate a part of your budget to advanced tech.

Here are a few examples of sophisticated tech tools that may give you a competitive advantage:

  • Electronic health record systems (EHR) help you digitize and streamline communications with patients. They provide a centralized and all-inclusive base of all patient records and histories.
  • Practice management systems are the nerve center of your business. They integrate with your EHR software to keep track of company data and operations. They help you track your billing and revenue cycle.

4. Invest in Patient Data Safety

Protecting patient data in the healthcare sector is not an easy job. Companies and their business associates need to meet strict regulatory requirements dictated by HIPPA. They also need to consider other regulations, including the General Data Protection Regulation (GDPR).

Since healthcare companies keep mountains of protected health information (PHI), they often become targets for cybercriminals.

Given that, you should protect patient data early on:

  • Educate your healthcare staff
  • Restrict data access
  • Implement data usage monitoring
  • Encrypt company data
  • Assess the regulatory compliance of business associates
  • Perform regular cloud data backups
  • Secure mobile devices

5. Preparing to Open

Before opening your healthcare company’s doors, you first need to perform a wide range of administrative tasks, including incorporating as a legal entity, obtaining a tax ID, getting your staff credentialed, and purchasing company insurance.

You will also need to establish clear policies, procedures, and compliance documentation for your company. They should cover your daily business operations, such as billing or communications with patients. Most importantly, make sure your policies are accessible to all team members.


Starting a healthcare business can be challenging, especially in the era of the Coronavirus pandemic. However, having a business plan will help you launch an innovative and unique business that attracts patients.

Eve Anderson


Eve Anderson is a marketing specialist turned blogger. Interested in sports and exciting travel destinations. Love to share content that can inform people.



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